Terms of Service

Last Updated: 5/22/2024

Welcome to ChillLife Club! These Terms of Service (“Terms”) govern your use of our website located at www.chilllife.club (the “Site”) and the purchase of products through our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. General Information

ChillLife Club (“we”, “us”, “our”) is an eCommerce website based in Ontario, Canada, specializing in home goods and electronics.

2. User Accounts

You do not need to create an account to make a purchase on our Site. However, if you choose to create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Purchases and Payments

We accept credit and debit card payments through Stripe. By providing your payment information, you authorize us to charge the applicable payment method for the total amount of your purchase.

4. Shipping and Delivery

We ship internationally using UPS, USPS, FedEx, and DHL Express. Shipping times range from 5 to 15 business days, depending on your location. For more detailed information, please refer to our Shipping Policy.

5. Returns and Refunds

For information on our return and refund policies, please refer to our Refund Policy.

6. User Conduct

You agree not to engage in any fraudulent activities or disrespectful communication on our Site. Any violation of this rule may result in termination of your access to the Site.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by international copyright laws. You may not use any of our intellectual property without our express written consent.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, ChillLife Club shall not be liable for any damages that result from the use of, or the inability to use, the products purchased from our Site. This includes but is not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Changes to the Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the “Last Updated” date. Your continued use of the Site after any changes signifies your acceptance of the new Terms.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at hi@chilllife.club.

Acceptance of Terms

By using this Site, you signify your acceptance of these Terms of Service. If you do not agree to these Terms, please do not use our Site. Your continued use of the Site following the posting of changes to these Terms will be deemed your acceptance of those changes.